Email support
Best for general questions, documents, partnerships and detailed follow-up.
hello@wellnesstobook.com
Real people. Thoughtful support.
How can we make your wellness journey easier?
Whether you are booking your first session, managing your provider business, or need help with a payment, tell us what happened. We will route your message to the right person.
Messages safely recorded Replies usually within one business day Your details stay private
Track an account issue
Signed-in clients and providers can open a ticket and follow every reply.
Sign in for supportSafety concern?
Choose “Safety concern” below and mark it urgent so it reaches the priority queue.
Report a concernSend us a message
Give us enough detail to solve the issue without asking you to repeat yourself. Do not include passwords, PINs, card numbers or full medical records.
Quick answers before you write
How do I change or cancel a booking?
Sign in, open your orders, and use the available booking controls. If the appointment is close or a control is unavailable, contact us with the order reference.
What should I send for a payment problem?
Share the order reference, payment method, approximate time and amount. Never send a PIN, OTP, complete card number or mobile-money secret code.
How do I report a provider or safety concern?
Choose “Safety concern,” mark the message urgent, and describe what happened. Include the booking reference when available. Preserve relevant messages without publishing them publicly.
I am a provider. Where should I get account help?
Sign in to the provider dashboard and open a support ticket for traceable account, verification, subscription or payout assistance.